The follower count flex? It’s officially outdated. In 2025, community building for small businesses is where the real marketing magic is happening. More small brands are realizing that a highly engaged, loyal audience will outperform a large, quiet one every single time.
According to a 2023 Sprout Social Index, 57% of consumers say they are more likely to increase their spending with brands they feel connected to through community engagement (via comments, DMs, and social interaction). Translation? Those vanity metrics like follower counts or viral views don’t necessarily turn into paying customers. But meaningful relationships? They absolutely do.
Community building for small businesses doesn’t mean you have to run a private Facebook group or launch an elaborate membership program (unless you want to). It could be as simple as replying to every comment, opening up your DMs for questions, or asking fun, low-stakes questions in your stories. It’s about making your audience feel seen—not just spoken to.
The best part? You don’t need 10,000 followers to see results. You just need the right ones. A tight-knit group of 100 people who regularly engage, share, and support your content is far more valuable than thousands of passive scrollers.
So if you’ve been feeling the pressure to “grow your following fast,” pause and consider this: What if you focused on growing deeper, not just bigger? The brands winning in 2025 are the ones who are showing up, starting conversations, and building relationships—not just broadcasting content.